Support Services

Personalized support across your hybrid cloud - Trust NetApp support specialists to manage and optimize your on-premise and hybrid-cloud workloads to deliver greater business value.

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SupportEdge services

Gain the right level of support for your business-critical, noncritical, and regulated industry requirements.

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Support account manager

Reduce IT disruptions. Improve data operations. Resolve issues fast.

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NetApp FlexPod support

Get the support you need to meet your technology and business needs for your FlexPod system.  

Cloud TAM

CloudTAM Support

A designated technical resource to help navigate your cloud journey

Get started

From simple break-fix to end-to-end storage management capabilities, NetApp Services delivers ready expertise tailored to your operation.

For additional details on NetApp's industry-leading support offerings, please refer to the Service Descriptions.

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Get smart with Elio

Find what you need up to four times faster than traditional methods. Our new virtual support assistant, Elio, is available to quickly and accurately provide the best answers to help you solve your technical-support issues.

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T-Systems sets the standard for zero outages

T-Systems works with NetApp Services to deliver cost-effective, secure, highly available cloud services to its customers. Find out how NetApp is helping T-Systems set a new industry standard for 100% uptime for its cloud services with its Zero Outage Program.

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Connect with NetApp

Join the discussions

Explore issues and answers around NetApp storage solutions.

Dive into all things tech

Get the inside scoop on a variety of tech-related topics.

Mark your calendar

Browse events—live, online, and on demand—on the NetApp events calendar.

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